Shipping Policies

Shipping Policies

Orders are delivered Monday to Friday between 8am and 6pm.
As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items.
Quantity restrictions may apply for orders outside European Union.
All relevant delivery information and details about taxes and duties for your order and to your destination will be displayed at checkout.
All the parcels are delivered by UPS Express Courier, SMM, MBE or FedEx with variable delivery time depending on the final destinations.
Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. WinePlatform cannot take responsibility for customs clearance delays, though we will try to minimize any potential inconvenience for all our customers.
Please find attached all the details in the table below

Shipping costs per n. of items
Free Shipping Over
Shipping times
Quantity
From 1 to 3
From 4 to 6
From 7 to 12
From 13 to 18
From 19 to 24
From 25 to 30
From 31 to 36
From 37 to 42
From 43 to 48
From 49+
Italy
13
18
27
39
47
60
68
76
84
130
100
1-2 Days
Austria
19
25
43
58
82
106
130
154
170
299
Nothing
2-3 Days
Belgium
21
24
46
57
79
90
101
136
144
244
Nothing
2-3 Days
France
21
24
46
57
79
90
101
136
144
244
Nothing
2-3 Days
Germany
19
25
43
58
82
106
130
154
170
299
Nothing
2-3 Days
Spain
21
24
46
57
79
90
101
136
144
244
Nothing
2-3 Days
Holland
21
24
46
57
79
90
101
136
144
244
Nothing
2-3 Days
Switzerland
38
41
77
85
93
125
159
194
202
325
Nothing
2-3 Days
United Kingdom*
41
56
84
108
132
156
172
212
256
414
Nothing
4-5 Days
Norway
41
65
106
158
Not Allowed
Nothing
2-3 Days
United States
78
95
147
241
318
397
476
555
635
Not Allowed
Nothing
15-20 Days
Japan
85
115
229
Not Allowed
Nothing
7-10 Days
Hong Kong
85
115
229
Not Allowed
Nothing
7-10 Days
New Zealand
85
115
229
Not Allowed
Nothing
7-10 Days
Iceland
38
56
83
119
174
229
Not Allowed
Nothing
7-10 Days
Singapore
85
115
229
328
402
Not Allowed
Nothing
7-10 Days
South Africa
85
115
229
Not Allowed
Nothing
7-10 Days
Colombia
85
115
Not Allowed
Nothing
7-10 Days
Taiwan
85
115
Not Allowed
Nothing
7-10 Days
*England, Wales, Scotland, Northern Ireland

Taxes and Duties

The amount of import duties paid by WinePlatform will be shown as a separate item in your cart and paid by you at the moment of checkout. For orders within the European Union the excises are already included in the product price.

Order Tracking

After placing an order, you will receive an email from us containing all the details of your purchase. We may also be in touch if we need further information to verify your payment.
Depending on the product you choose, dispatch to courier will normally take 1 business days from order. As soon as the parcel is given to the courier we’ll be sure to keep you updated with tracking information and an estimated arrival date. You can also follow the delivery progress by accessing the tracking page of the courier following the link we will provide.
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